Prior to an initial team coaching session, our coaches engage team members in a thorough diagnostic process the results of which will serve as a basis for the team coaching.
The diagnosis will include telephone consultations and/or a state-of-the-art, anonymous, web-based Team Diagnostic Assessment. The online assessment measures the team as a system in its current state, with questions focused on the team as a system, not of the individuals that comprise the team.
Sample statements from the Team Diagnostic Assessment include:
- We have established challenging goals and objectives for our team.
- We communicate clearly and efficiently.
- Our team seeks sufficient input in decision-making.
- There is a strong sense of camaraderie and belonging on our team.
- On our team people become defensive when mistakes are pointed out.
- On our team there is a collective ownership of results
- There is a high level of accountability and follow-through on our team
- We have an efficient decision-making process
- Exhaustion is not an issue on our team
The resulting report focuses on the two interdependent dimensions that have been proven to set high performing teams apart:
1. Productivity Strengths: factors that support the team’s ability to be productive.
2. Engagement Strengths: factors that create an environment that supports the team’s productivity.
For a typical team dynamics coaching engagement, our professional coaches will meet with the team after the diagnostic phase for a one-day coaching workshop to review their team results, agree priorities and kick off the work required to bridge any identified gap(s).
Recent systemic team coaching engagements have focused on cultural integration following a merger, leadership team alignment, conflict resolution and employee engagement, role clarification following team expansion and complex change management.
Our clients have reported a very positive impact on their teams within a week of their initial team dynamics coaching sessions. Unlike traditional team building events, we recommend that the team coaching process happens over time in order to ensure maximum accountability for real change and improved team performance.
To demonstrate sustainable improvement and show return on engagement, we offer a complimentary follow-up diagnostic (comparison report) six months following every team diagnostic and coaching programme.
Team Leader View (TLV) Assessment
The results will reveal a portrait of how you view your team as it is at the time of the assessment. This is not a report created from outside analysis. This report reveals your assessment of the team in multiple layers from the high-altitude meta view of your team as a whole to specific areas of focus. Each layer adds to your picture of the team and the total picture creates rich territory for exploration and action steps.
With detailed knowledge about how your team is doing on engagement and productivity, you will be better placed to answer the question, “Where can I support improvement?”.
*Graphics and text descriptions and the Team Diagnostic™ assessment and Team Diagnostic model © 2012 Team Coaching International used with permission.
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